Account Deletion

You can delete your account directly in GoKar by going to Profile → Account Settings → Delete Account and confirming the prompt. This uses the in-app deletion flow.

If you are unable to access the app, or would like help, you can request account deletion by emailing support@gokar.co.za from the address associated with your GoKar account.

Profile information you provided, such as your name, contact details, and profile photo.

Driver documents and vehicle records submitted as part of a driver application.

Messages exchanged with other users within GoKar.

Access to your account and the ability to sign in to GoKar.

Where appropriate, this information is deleted or made anonymous so it can no longer be linked to you.

Booking records may be retained for the period required to operate the marketplace and resolve disputes.

Payment, payout, and refund records may be retained as required by financial and tax law providers and for accounting purposes.

Any other information that applicable law requires GoKar to keep for a specified period.

Retained records are kept only for as long as required and then deleted or anonymised where appropriate.