Privacy Notice

This Privacy Notice explains the kinds of information GoKar may collect when you use the marketplace, how it may be used, and the choices you have.

Information we may collect

Account information such as your name, contact details, and profile photo that you choose to provide.

Trip and booking details, including pickup and destination, dates, seats, and messages between users.

Vehicle and driver information where you offer rides, and payment information processed by a third-party provider.

Device and usage information, such as how you access and use GoKar.

How we may use information

To operate the marketplace, match drivers and passengers, and process bookings and payments.

To help support trust and safety, respond to support requests, and communicate with you.

As described in this notice at the time of collection, and as permitted by applicable law.

Sharing information

With the other party to a booking, the information needed to arrange or take the shared journey.

With service providers that help operate GoKar, such as payment and hosting providers, under appropriate terms.

Where required by law or to protect safety and the rights of GoKar and its users.

Data retention

Information is kept as long as needed for the purposes described in this notice and as required by law, then deleted or made anonymous where appropriate.

Security

GoKar takes reasonable measures to help protect information. No system is fully secure, and GoKar does not guarantee the security of information.

Your choices

You may update your profile information, and you may request correction of details as described in this notice.

Children

GoKar is not intended for use by anyone under 18 years old.

Our business address

GoKar is operated by Sublime Masterpieces (Pty) Ltd, registration number 2022/572738/07.

Business address: 36 Hartebees str, Reyno Ridge, Emalahleni, Mpumalanga, South Africa.

Changes to this notice

This notice may be updated from time to time. Where changes matter, users will be informed through the platform.

Contact

For questions about this notice, please visit our Support & Contact page.

To delete your account, see our Account Deletion page.