Safety Guidelines
These Safety Guidelines are reminders for using GoKar responsibly. They do not guarantee safety and do not replace each person's own judgement or compliance with local laws.
Shared responsibility
Safety is a shared responsibility. Trust your judgement and do not proceed with any journey that feels unsafe.
Before your trip
Confirm the journey details and the agreed pickup point with the other person.
Review the vehicle and profile information shown in the platform.
Let someone you trust know your plans and expected arrival where you can.
During your trip
Stay aware of your surroundings and keep your contact details accessible.
Use the in-app features available to share updates or contact the other party.
Driver safety
Drivers are responsible for the roadworthiness of their vehicle and for taking adequate rest before driving.
Drivers must hold any valid licence and insurance required by local law to share a ride.
Prohibited conduct
Harassment, discrimination, weapons, illegal items, and misrepresentation are not permitted on GoKar.
Reporting concerns
Concerns and incidents should be reported through GoKar support as soon as it is safe to do so.
In an immediate emergency, contact your local emergency services directly.
Scope of these guidelines
These are guidelines and reminders only. They are not legal, insurance, or professional advice.
Contact
To report a concern, please visit our Support & Contact page.
